Ripping off customers

I saw the following tweet and literally laughed-out-loud. In the past two years I’ve got to the checkout confirmation step on music and theatre events and cancelled out and closed the browser window more times than I care to remember. Ticket “fees” and “convenience” charges are rampant. The airline industry over the past year has gone the complete opposite direction, some forced by legislation, some by marketplace competition. They┬ánickel and dime you for charges for everything. The Trump administration has rescinded a rule requiring Airlines to disclose baggage fees upfront. This rule previously made it easier to compare airfare prices … Continue reading Ripping off customers

DVT and the American Way

As we approach the holiday season, I am reminded to check the American Way magazine to see if they’ve updated their advice about Deep Vein Thrombosis, aka DVT. My legs are sore from Sundays race, so better safe than sorry. Looks like I’m still in with a chance to win the 100,000 award miles for my letter to the editor last month, after all they have not changed the advice. Here is what I wrote: I’m in 22a of AA 1149, I’ve been here for about 3.5 hours since boarding. The guy in the exit row seat in front, despite … Continue reading DVT and the American Way