Leadership Matters

It doesn’t matter what you do, or where you go, there is no doubt that leadership matters. Big company, small company, local government, national government, even religion isn’t immune to bad leadership.

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#BREXIT for me, is a case in point. Leadership on both sides has been severely lacking, irrespective of which side you are on. For the Conservative Government, starting with David Cameron, followed by Teresa May, and now bottom feeding with Boris Johnson, there has been someone in the job, but there hasn’t been a leader.

As Johnson is finding out, being a leader is very different from wanting to be a leader, and getting to be a leader. The same can be said to be true of President Trump. Many would say he is leading, but while he tweets, the actual organization of government and the to a point, the country, lacks any real direction and leadership. Controversy after controversy, sacking after sacking, leading with a failure to follow through and communicate in more than 140-characters.

As [Boris] Johnson is finding out, being a leader is very different from wanting to be a leader, and getting to be a leader

So, it was refreshing to hear former Denver Bronco Ryan Harris being interviewed on Colorado Matters by Ryan Warner. Harris, a Super Bowl winner with the Broncos, has a storied football career, and has obviously been exposed at various times to good and bad leadership.

Harris is as good as any Harvard Business school lecture at highlighting not just what leadership is, but also why leadership is important. It doesn’t matter where you are in an organization, what you need in your first 45-days, is confidence that you are doing the right thing. If you don’t get it, that can take a long time to recover, and for some it never happens.

Listen to Harris to about the experience of winning:

We see this all the time in the tech industry with first release teams that don’t have great leadership, everyone pulls together to get the first release out of the door, but after that, people leave, the team becomes fragmented and disjointed. The 2nd release doesn’t meet the market needs and the decline has set in.

It’s often said that football is a metaphor for life, the way Harris explains it, it is certainly a great guide to leadership. And yeah, the Broncos lost against the Oakland Raiders, but remember, leadership is knowing how to handle failure.

Hear the full 12-minute interview, here, its well worth the time! If you do listen, rather than think about Football, or even sports, listen as Harris talks about your management and leadership, whatever business you are in.

Medical billing still broken

Back in June I was doing a major project in the yard and rolled up half the professionally laid astroturf. It’s a major job and weighs a ton… A couple of days later I stepped on the rolled astroturf and an 8-inch turf nail went through my shoe and into my right foot. It went in pretty deep, not just a surface cut.

After cleaning up, covering the hole I realized I needed a tetanus shot. It was already 6:30pm, I called a couple of local urgent care offices and checked their prices. Both said the shot cost $40. I decided to head to the Boulder Community Urgent Care in Superior.

Having filled in my details on a tablet, I was called in and shown to a cubicle. A few minutes later a nurse/doctor practitioner came in, asked a few questions, cleaned the wound and agreed to the shot, having also explained I’d need to take a specific antibiotic that they’d supply the first dose of as my pharmacy would be closed at 7pm. We also agreed that as I was paying cash, an X-Ray wouldn’t be done, but if I had pain in a few days to comeback.

A few minutes later, I was done. I had to checkout and the front desk said that the bill was $192.40 – I was speechless. I asked for a line item/detailed statement and was told they couldn’t provide one then, but I could call the billing dept. later and get one. I paid by credit card and left with a credit card receipt.

BCH Bill for the actual tetanus shotImagine my surprise when a few weeks later when I got the bill from BCH. Yes, that’s right, the bill was for the administration of the tetanus shot. You have to be kidding?

I’d paid $192.40 and that didn’t even include the tetanus shot for $40, discounted by $6 for “cash”. I waited a couple of days and called the BCH Billing dept. I had a productive “how can this be accurate calls” and the woman I spoke with, after a few minutes, agreed to waive the $34 fee.

This though embodies everything that is wrong with the American healthcare business. You can’t get an accurate price up front; they then nickle and dime you for every small part of the process; when you checkout you get a final amount, but you can’t see how that is made up; you pay by credit card and leave, and then weeks later you receive an additional, unexpected bill. That’s if you are lucky.

What to do about China?

The Presidents tariffs continue to be a source of frustration and confusion. Who pays them, where the money goes and if they are even likely to solve the problem Trump thinks they will.

Meanwhile the boycotts on Huawei grow, ultimately threatening to split the technology world in two, everything that works in China and its allies, and technology that works everywhere else.

The software bro’s seem to think that won’t happen, or if it does it’s no biggie, since all the software they use is US based. Apart from the arrogance, it’s also completely ignorant.

Not only do the non-US aligned tech countries have their own software and operating systems, and massive customer base, we can’t make hardware without them.

With the upcoming 2020 Presidential elections, I wonder how many of the candidates understand how this would work, and what global bifurcation of the technology world would mean for the US?

I got my first idea from the ever excellent, Colorado Matters daily radio broadcast with Ryan Warner. Former Colorado Governor John Hickenlooper had given a foreign policy speech in Chicago, and Warner got him on the phone to discuss what he’d said. I’ve extracted the last few words from Hickenlooper on China. It’s a 1:47 sound clip included below.

In the clip Hickenlooper says:

right now China is making massive investments in South America, Africa, and large parts of Asia, they are making loans for infrastructure and various ports, and if the loans don’t get repaid, the Chinese end up owning that shipping port or that railroad station.

Long term, twenty, forty years, that will put American businesses, and the jobs of our children and grandchildren at risk

This is a big part of the story, except, China has doing this that I’ve known about since 1995. Add to this their investments in futures contracts and rare minerals and you have the perfect storm. I posted a response to twitter on this back in September(below). The NY Times had a good write-up on the Chinese Belt and Road initiative. It shows the scale and scope of the Chinese project around the world, all industries. Meanwhile, the US President refuses to work with the Democrats on infrastructure.

While we might be able to build an iPhone for around $3,000 given US prices, we might even be able to manufacture the components, like cameras, GPS, accelerometers. We won’t be able to do any of that without the raw materials that goes into the components in phones, tablets, motherboards, computer, alexa smartspeakers, and pretty much everything else that drives(2) modern lives, including cars, scooters, trains and planes.

The shoe is off the foot, it’s just a question of when it drops. This was, frankly, bloody obvious. Because the Chinese Government doesn’t have to participate in the media circus western democracy has become, they don’t have to make promises they either don’t want to, or won’t keep, they’ve been able to focus on the long game(1).

I don’t know who will be next US President, but he or she has a big job on their hands, and it’s not a short term one.

  1. More generally, any strategy with a long-term goal of gaining the upper-hand. Often used to describe politicians trying to outwit opponents.
  2. Yes, pun intended.

UPDATE: 5-29: Minor edits.

Rural Hospitals Redux

The Takeaway yesterday had a good segment on rural hospitals, basically continuing to “cry wolf” about their affordability.

One of the participants in the discussion is, Dr John Waits, who with his colleagues and staff at Centreville Clinic Staff, are doing their best to help their community afford their healthcare.

Dr Waits struggles valiantly in the discussion to avoid using the terms profit and subsidy. This is a mistake in my opinion, while you can talk about healthcare efficiencies, people need to hear that large hospital groups are for profit, yes even the not-for-profit ones. People need to understand that rural hospitals are not affordable without subsidy. Equally, urban communities need to understand that without rural communities, we have an entirely different set of problems.

Save Our Hospital
Photo (c) Daily Yonder

Subsidy isn’t a bad word, nor is tax that ultimately is used to pay for it. You can either levy tax at a state level or at the federal level, preferably on big hospital groups and medical providers revenue(not profit). You can then use that tax money to subsidise rural healthcare. Or you can use general federal taxation, and use the additional money to fund a medicaid hospitals in rural community cities.

Struggling along with no real honesty, and without confronting the elephant in the room, will just mean more rural hospitals closing, leading the to further decline of rural communities and the increased pressure on cities.

Read my earlier post “Can America Afford It’s Rural Communities?

Transit Indicators – BNSF, School Buses

When I look at the state of US transit, especially public transport, the two biggest indicators of the failure of US transit are BNSF and School buses.

Why BNSF?

The Burlington North Santa Fe Railway Corp. was the dominant rail company when I lived in Texas, and here in Colorado. Without a detail look into their tracks, trains, and business model, my summary is, they run massive trains, often over thousands of miles of single track lines. The tracks often run right through the middle of cities, the track commands significant space either side of the track.

This isn’t their state of the art crossing, but it’s pretty typical. This crossing was just north of the Dell campus in Round Rock Texas. The train crossing is average, appears to be pulling a lot of cars that contain, well, err,  cars! An epically long train, over 100 cars and 4 engines.

If, as in many towns, you want to add commuter rail, either alongside the existing line, or on the existing tracks, BNSF both take forever to evaluate the capacity; then charge absolute top-dollar for either access or for land acquisition. This report, on a commuter rail line that voted on in 2004, likely not finished until 2042. BNSF can’t even give an estimate as for the timeline.

While some people don’t mind the train horns being blasted 24hrs per day, many do. The old fashion crossings, seen in the video above, are universally disliked. They are not the optimal safety design, people do stupid things. Also, the train are required under federal legislation to use their horns. In Austin, it has been 10-years and there are still not quiet zones through the key residential areas or downtown. Up the road in Boulder, same story. Hugely expensive. long delays. Construction supposed to start this month, finally.

School Buses?

School Bus in rear view mirrorWe live 3-miles from our daughters elementary school, a mile of which is pretty much uphill. We also cross the BNSF railroad track, and a CO state highway to get there. One thing you notice, a lot, are the school buses. Almost every day around 7:45 a.m.  an RTD public transpory bus is in front of us. Occasionally, we sat are sat behind the bus, while we wait at the BNSF crossing.

I wondered, why don’t more kids take the public buses to school? The bus we sit sit behind, goes right past the middle school, so that will be an option, especially since we have a stop less than 150yds from the house. But why don’t more kids?

I don’t know if school buses/busing was chicken or egg, but I do know the few other countries depend on specialist school buses, like the US does. Of course, busing in the US has a tortuous past. When I was attending High School in the UK, we exclusively used public transport. My bus was the 322. At peak times it was a double decker bus, and for the rest of the day, a single level bus.

Each year, school buses provide an estimated 10 billion student trips in the United States. Every school day, 475,000 school buses transport 25 million children to and from schools and school-related activities.

Looking at the public bus routes through Louisville, while the buses travel through build up areas. With the middle school being the exception, it’s on Main St. the buses don’t go anywhere near elementary schools. Centaurus High School is well situated, and adjacent to a number of bus routes. Yet, students, by and large, take private school buses.

If we are to address climate change, we need to think about transit in a meaningful way, increased train service, electric where possible, and rethinking busing, converting it to public transport and electric vehicles is essential. Imagine if we could use public buses for the majority of those 10 billion student trips, what other transit options would open up?

 

 

‘Facebook can’t be trusted’

New Zealand’s Privacy Commissioner John Edwards (@jce_pc), was interviewed this morning on NPR by Rachel Martin. Edwards criticized Facebook after last month’s attacks on two mosques in Christchurch were live-streamed on Facebook.

It was a refreshing interview with a politician who doesn’t have all the answers, and knows it’s not his job to come up with them. He is also not beholden to big tech financing, as a New Zealand politician. Equally Edwards was clear where the blame and responsibility lay. The whole interview is well worth listening to, but Edwards rightly pointed out

we have a platform that has displayed shocking lack of responsibility and accountability for the tools that it has enabled

He [Zuckerberg] kinda conflated that [bad actors], with the live streaming of the atrocity in New Zealand, but that person didn’t go to any lengths, there were no systems. If you are going to offer a service that is capable of such deep and profound harm, then it is incumbent on you to ensure it is safe.

In the USA you have product liability, if a manufacturer makes something, a product, which causes harm, they are liable for that. It’s time we started to look to the social media companies for that.

… the lack of responsibility the company has taken. They should be acting now. If they can’t assure us that the streaming service is safe, then it should be taken down.

I was quite disappointed when I heard Mr Zuckerberg equate the atrocities in Christchurch with childrens birthday parties. He said if you put a delay in the system it might have prevented the uploading that video, but that would have broken the experience of people who use it for childrens parties.

I don’t understand the mathematics there, how many childrens parties, Mr Zuckerberg, equals one murder, one live streamed suicide, one sexual assault live streamed? It’s really incumbent on the platform to take responsibility to make the product safe. Until they ca, to take it down.

Bravo sir, bravo. In many aspects of life we have too easily succumbed to technology allowing us to do things which are not necessary, it’s there just because it can be. Facebook isn’t alone in this, and it’s time that we take a step back.

Remember when conference calls had live moderators? When you couldn’t speak until the lines were open? That wasn’t there just so the speaking presenter/executive could just say “next slide please”, it was there to stop unwanted and unruly interruptions. No one is saying one to one video communication should be outlawed, but live streaming needs to be moderated and regulated.

If the live streaming platforms won’t do that, can’t make it profitable, then so be it, ban it.

You can’t broadcast naked bums, boobs and dicks on American broadcast TV, at any time of the day. Yet, we allow facebook, youtube, twitter and other live streaming platforms to broadcast anything to anyone, anytime. This isn’t a free speech issue, I’d prefer grown-up movies to be broadcast unedited on TV, like streaming services. At least in the UK they have the 9pm ‘watershed‘.

It’s hard to see how anything will change here, until we have more politicians like Mr. Edwards.

Residential Parking Permit Programs

This is bound to come up here in #louisvilleCO sometime, given the city wants to expand downtown, and doesn’t have a parking solution. Back in my old town, Austin Texas, it’s still a thing. I read this excellent blog post by Meghan Skornia.

I’d like to have commented on her blog directly, sadly it requires a facebook ID, which regular readers will know, I don’t have anymore.

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I tried to reply via twitter but it was typo-ridden and out of sequence. So, here it is with corrections.

I lived on the 600-block of W Johanna St for 10-years. The block west of S 1St Street. Although I was asked twice, and S 2nd at the end of my block was RPP, We never had RPP while I lived there. I wouldn’t sign, and the guy next door was the manager of Polvos Restaurant and he wouldn’t sign for obvious reasons, so didn’t happen.

  1. If all houses on either, or both sides of a block have kerb cuts or alley access, that’s a disqualifying condition for RPP. You already have nearly 8ft of public road reserved by your kerb cut. It’s not the cities problem if you use your garage for storage or park a trailer or old klunker on your drive. Nor is it the cities problem if you have 3-cars in your house, park parallel to the kerb cut and work it out. You can’t have RPP if people block your drive. That’s already an offence, call the cops, get the cars towed.
  2. Minimum price for RPP is the cities price per Sq yard for road maintenance and rebuilding. One side is 1/3 of the total price of the block length, want 2-sides then that’s 2/3 of the total price of the block. If your block is 270ft long, minus 20ft at each end for turning, that’s 240ft by 29ft giving, 773.33 sq/yds. Typical paving cost, is circa $31.40 per sq/yd for residential streets. 773.33 x $31.40 = $24,178. Divide by 1/3, or 2/3 depending on what RPP you want. That’s the upfront cost, in this case for both sides circa $18,600. Obviously streets are assets, otherwise you wouldn’t want to reserve space on them. Now you have to maintain the asset on yearly book value. You’d need to estimate how many years the RPP would run for, 25-years would likely be a good road lifespan. You then pay into ROF (road owners fund) that the city maintains for you to rebuild the road. Annualized, maybe $5k per year?
  3. If 2. above seems too complicated, you have to pay the TXDOT Road User Costs Per Vehicle Hour, it’s currently $29.35 per hour. Want ten hours per day on Saturdays and Sundays. That’s $587 per week, but for that you get a side of a block rather than a single space.
  4. No kerb cut? No problem. Since you bought the house at market price knowing it had no off street parking you can have the frontage of your house reserved, put a kerb cut in and use your yard. Doesn’t work for you? Ruins the neighborhood character? Sorry, not sorry.
  5. You are not entitled to park on a city street just because you live there, anymore than everyone else. Unless you moved in 80 years ago, you only EXPECTED to be able to park there, there was no legal agreement. Times change, so does need. Move on, literally.OLYMPUS DIGITAL CAMERA
  6. There is a quid per quo. Especially in Austin where they still have parking minimums. A Business may not expand either the size of the building, or add outdoor seating, if afterwards the total space occupied doesn’t have the correct parking minimums. No wavers. No fees. This is a deliberate constraint on the business. It gives residents the ability to limit commercial expansion, in exchange for not having RPP. This is why Polvos never expanded between 2006 and 2016, everytime they tried, I stopped it. They wanted to add more and more outdoor seating, they didn’t have the parking minimum spaces. Don’t like it? Get rid of parking minimums. Enough said

Finally, Meghan, was a little disingenuous when she mocked residents about the trash issue. In my 10 years I had people walking across the front yard, stopping and urinating against the fence, including a woman hiking up her skirt and peeing standing up. I found condoms and tissues on my drive a few times, and once a syringe/needle. Really. I also had people park on my driveway while one ran out to get takeout. It’s more of a problem  than simply trash.

I was able to get a discount on my property taxes for all this commercial blight. Everyone else should do the same.

Paranoimia

No, this isn’t a political post, it’s a blatant attempt to launch myself into the ring tone provider market(not!)

As I continue to ramble, sometimes alphabetically, through my 2000+ vinyl album collection, this had been sitting staring at me.

MaxheadroomMpegMan[1]It cleaned up nicely, and after editing, the tonality seemed pretty good. I’ve done a few personal ringtones before, it’s not complicated. This begged for one and here it is, wrappered at both ends by the iconic triangle. At 23-seconds its a bit on the long side, but still in “fair use” scope.

AI straight at you from 1985.

What I want to know is why are the only funny lines on this show, are the ones behind me?

Here’s MAX!

It’s Friday: The Soul Jazz Funk of Kudu

Hey, it’s Friday, I’m going to post a mix every Friday now of music that I like. At least for now, I’ll be posting link to other peoples mixes, but my aim is start putting together my own.

As I continue through my “Vinyl to Digital” project, I’ve be listening to some great jazz. So my mix for this week.

Cyclists and Pedestrians generate more income for a town

forbesThis Forbes article came up again recently. My hometown, Louisville CO, is still struggling with how to incentivise redevelopment downtown, following the “collapse” of their parking garage initiative run for the city by the Louisville Revitalization Commission (LRC).

I even applied for a vacant seat on the LRC, which I didn’t get. Better that than being one of those people who just complain at every opportunity.

I’ve encouraged the Mayor and Councillors to do more to make it easy for people that could get downtown without using private cars, to do so. Disappointingly, nothing has happened in the 3-years I’ve been here. The trail connection underpass long promised for 2018, which doesn’t really help get people downtown, has even been delayed. It’s even allegedly in the mix for the cities new Transportation Master Plan prioritization. Which assumes it might not get priority?

Car drivers often operate under a car “driven” mindset/false dichotomy that they can drive somewhere else for “free”

Car drivers often operate under a car “driven” mindset/false dichotomy that they can drive somewhere else for “free” to get a cheaper deal, a different meal, a better choice etc. When the opposite is true, not only are they using their car, fuel, wear and tear, but they are also doing the same to the roads. Ten of thousands of journeys quickly add up.

Cyclists & pedestrians don’t have the same mindset. Even with good, frequent, easily accessible transport options, they are much less likely to think, “oh, I’ll pop to xyz to see what they have.”. I should be obvious that non-car drivers value their time more, and instead of spending it travelling to the mall, to the next city over, they take advantage of what’s close by.

There is though a symbiotic relationship between how people travel, and the what is there when they arrive. This is why a city believes they have to provide parking, otherwise people won’t arrive by car. In a small city like Louisville, with close-in neighborhoods that’s not the way it has to be.

Just because people don’t drive a car, doesn’t mean the place they are travelling to can be a take-it-or-leave-it, subpar destination. Start by prioritizing non-car travel. Make it easy, convenient, and safe to get to by foot, by bike, e-bike and yes. scooters, and then re-develop the properties to provide a first class destination.

That makes a ton more sense than building an expensive parking garage, that causes years of disruption during construction and then incentivise developers to re-develop. The more people you can get out of cars now, the less space for them you will need in the future and the less people will demand it.