On a day when the likelihood is you’ve been bombarded with GDPR emails from companies you’ve done business with, or just whose websites you’ve registered with, there is no better comparison of the difference between how the European Commision and the USA are dealing with our privacy.
While the new General Data Protection Regulation comes into force tomorrow (May 25th), which isn’t as many think, a reaction to the Facebook privacy scandal, the regulation which took seven years of negotiation, and will force changes in a braod range of industries, including, but not limited to technology, advertising, medicine and banking.
Big business is just about making a buck. In the same way as Facebook mostly didn’t care who got your data, and what they did with it, provided facebook got their money, that made it OK. The same has been true for decades for the cable and telephone, cell phone companies.
The questions that Zuckerberg never answered, including this:
How will you be remembered: As one the three big internet giants along with Steve Jobs and Bill Gates who have enriched our world, or as the genius who created a digital monster that is destroying our democracy and society?
Off the back of the British government “Winrush” scandal, The right honorable, David Lammy MP, made the following speech. It exposes the myth of immigration for many, many millions of people.
The same is true for the racial divide here in the USA. They had no choice, they didn’t want to go somewhere, they are all here, because “we” were all there. While it’s not an identical situation here in America, as much of the current immigration furore is about immigrants in the last 5o-years.
There is no British history without the history of empire. I am here because you were there. My ancestors were not British subjects because they came to Britain. They were British subjects because Britain came to them and sold them into slavery. My Windrush speech on our history: pic.twitter.com/kSa6BFD2D9
The same is essentially true for the USA and Europe since 9/11, “we” went “there”, and often disrupted their governments, bombed their countries, killed their family, friends and destroyed their homes.
As Facebook scramble to try to head off prohibitive legislation in the UK, Europe and the USA, it’s trying to reinvent it’s history and mission. I’m no Facebook historian, developer, professional watcher but it’s worth remembering some of it’s actual history, bugs, screw-ups and the often terrible defaults it implemented with new features.
I’d long imagined that Mark Zuckerberg was the embodiment of Zeke Hawkins character in the 1993 movie, Sliver. One of the things Hawkins said in the movies about his surveillance was the Google-esq:
We’ll do only good things.
All of the recent disclosures about access to Facebook data isn’t about hacking or other malicious activity, it is about poor design decisions; defaults in privacy that were good for Facebook but not for the user; and ultimately necessary for Facebook’s’ business model. They were not, as Facebook and Zuckerberg oft refer to them as data breaches.
As the voiceover says at the end of the Sliver trailer:
The view from the outside is nothing…. compared to the view…. inside.
My history with Facebook goes back to when it was “thefacebook”. I’d been a regular speaker and panelist at the Silicon Valley World Internet Center between 1998 and 2003 when I gave my last session on Open Source. The center was housed at Stanford University. Over my time there, I made contacts with many professional and personal contacts.
I started using livejournal as an emerging platform for “blogging” and tracking news for my then key triathlon interests in January 2004. That April, through one of the contacts I’d made at the World Internet Center, I was offered a userid to take a look at “thefacebook”. I didn’t spend much time on it, it was fascile, juvenille and voyeristic. I wasn’t surprised to hear that in 2003, the Harvard University administration had charged Zuckerberg with breach of security, violating copyrights, and violating individual privacy.
That set the path that Facebook has followed since then, their design decisions, their defaults, everything has been aimed at making your information publicly available, searchable and collectable. As I texted a few days ago, none of this need happened if Facebook actually cared about privacy. Each and every time they implemented a new feature, they did so by setting the user privacy to the least private allowed.
Great work, completely agree except the last paragraph opt-out. Want the feature? You need to opt-in. This is Facebook problem. Everytime they [Facebook] change something, they take the best default for them not the user, not privacy.
While Facebook claimed they were not selling data, which was probably legally true, but they were always selling access to the data. If privacy was really central to Facebooks management of data, then they would have made the defaults very different than they did.
All those infuriating apps and quizzes that your “friends” were playing Farmville, Candy Crush, etc. let alone the apps that wanted to know actual personal information, like where you’d travelled to etc. For a while in 2007 there was even a class at Stanford known as the “Facebook class” where students, many of whom went on to make hundreds of thousands of US Dollars, were instructed on how to make Facebook apps.
Lover of the Day was installed nearly a million times. If every user that installed it had at least one hundred “friends” on Facebook, that meant through a single app, four hundred million facebook users data could have been exposed and scraped. Even if “Lover of the Day” hadn’t overtly exploited this, it was totally naive rather than malicious.
By the end of 2010, there were hundreds of website scams that were, as far as I can see, just there to harvest your data, and that of your friends. There were numerous websites set up to track these, of which Facecrooks, was and still is one of the best.
When I got my Facebook data, before #DELETEFACEBOOK, I spent an hour searching through the data and my timeline to find interesting posts, pleas that I’d made to my friends about the lax controls, bad defaults and bad app choices they were making.In 2010 alone, I posted the following on my wall.
January 10th: “Well get used to it, the Facebook founder says your privacy is a relic of the past, everything should be public!”
March 2010: “So, not paying attention to the FB Privacy issue? Well last night the dumb ass’s made a change which made everyone’s email address public for about 30-mins even if you said not to or your settings… “
May 2010: “So yesterday Facebook blew their privacy yet again revealing private friend to friend conversations, allowing one friend to see outstanding friend requests of other friends…”
By 2011, music streaming startup, Spotify, was known to be aggressively using and promoting their business through facebook by exploiting the weak/lax Facebook privacy. If anything, the US Government Federal Trade Commision hearings lead to facebook changes that were in marketing speak “more transparent” but reality, more opaque. They made it easier to stop sharing, but harder to know what was being shared.
In 2015, the scraping of user data was still rampant, I found a number of examples of warnings, mostly in so called “Big company” giveaways.
March 2015: Friends don’t invite friends invite to the SW Airlines ticket give away. It’s scam, they are harvesting Facebook id’s, friends lists and email addresses and who knows what else!
It was followed by a long bullet list of ways you could tell if the giveaway was a scam. My post ended in
If don’t doesn’t have at least two of those it’s a scam… It’s not harmless, it’s like showing up at an orgy and not using a condom.
When Zuckerberg and Facebook try to rewrite history claiming these were a breach of trust, or they didn’t sell data, or they acted as soon as they were notified, I don’t know what the hell they are talking about. They knew, they just didn’t care until the politicians got hurt, and now the optics look really bad.
Of course as a US Citizen, Zuckerberg can’t be compelled to attend. There can be so many serious consequences to not attending that Rubert Murdoch and other News International Executives attended when they were called.
I teetered on the brink of deleting my facebook account last year. I removed the main app from my phone and a Windows tablet, and have never installed messenger. When it came down to it I balked at the final step. I did ulike pretty much all businesses and pages, as well as unfriended anyone not a real contact/friend etc.
The utility of facebook is still too great to remove myself completely. Although frankly I’ve had better results contacting businesses through Twitter and getting things done. Given it’s reach, facebook still remains useful. Delete the apps Facebook, Facebook Messenger, Instagram and Whatsapp.
If you want to delete your facebook account, it’s still relatively simple and you have 14-days to recover it, if you decide it was a mistake. Use this URL.
The Guardian published this over the weekend. It’s a long and important read that contains all the context and background detail into how Facebook was used to target people with advertising and social profiling of potentailly millions of people to bias or persuade them to take a particular perspective.
Much of this data came through those terrible apps which ask you to confirm access to your facebook profile, and your friends profile. Even though you may have never used one of these apps, if your friends did, they likely gave away your data.
The New York Times is today reporting that Facebooks Chief Information Security officer is leaving the company. So this is obviously a big deal. Alex himself denies that, although with the share price drop already seen today, who knows the truth, the data misappropriation is still a big deal.
I’ve no idea what long term this change will make, but was delighted to receive this notification from my UK Bank, first direct, and HSBC subsidiary.
Something we are (very) unlikely to see here in the US in the near future.
What is says is
We wanted to let you know that in line with new regulations introduced after the global financial crisis, later this year HSBC will be changing the way it’s structured in the United Kingdom (UK).
The new rules mean all banks with deposits of UKP 25bn or more will have to keep their “retail banking” business seperate from their “wholesale and investment banking” businesses, also known as ‘ring-fencing’.
Of course, this won’t stop another global financial meltdown, but at least in principle, they won’t be gambling with our money. If it happens it will still have as dramatic impact since the stocks, shares, futures, and companies will be hit the same way and everything will lose value as it did before. When all is said and done though, this is a good move.
After this weeks hugely disappointing repeal of the net neutrality. The ACLU has their take on the repeal, here.
I’m more concerned though with the claim that up to 2-million comments supporting the repeal were submitted to the FCC using fraudulent identities. I actually don’t don’t think it would have made any difference given what we know about the commission members who voted in favor of repeal.
Still, I wanted to be sure my comment was actually the comment I submitted, and no one else had submitted a comment using my identity. You can check here. Simply add your name to the form and click search. You’ll have to go through the comments submitted by people with the same name to check your comment is there, or that a comment was submitted on your behalf. Make sure to check all the people with your name, lots of comments seem to have been submitted using older addresses.
If you find a comment submitted that claims to be from you, that you did not authorise someone else to submit, or did not submit your self, please do 2-things
Complete the remainder of the form to lodge a complaint
Write, preferably a paper letter, to you States Attorney General.
A number of US States Attorney Generals are suing the Federal government over this issue. However, many have not joined that effort, including mine, Colorado.
Here is my comment, as submitted.
US Broadband and cable Internet access is already one of the most expensive in the developed world. It is also fragmented and suffers from overcharging for access to services. This proposal will only allow this to get worse, and potentially hamper both the development of small business services, and the use and consumption of both those and existing services. This must NOT be allowed to proceed. I write as a former IBM Distinguished Engineer and Member of the IBM Academy of Technology, and more recently, a Senior Distinguished Engineer and Executive Director at Dell Inc.
And finally the Presidents Tweet. Because I assume #NetNeutrality is too complex for him to understand, he assumes it’s too complicated for everyone else. Note the #NetNeutality auto-correct/mistype in the Presidents tweet. Explain it? He can’t even type it.
I would pay good money to see all those people complaining about Obama’s FCC chairman voting to repeal #NetNeutality actually explain it in detail. I’d also bet most hadn’t heard of it before this week. #outrage
I saw the following tweet and literally laughed-out-loud. In the past two years I’ve got to the checkout confirmation step on music and theatre events and cancelled out and closed the browser window more times than I care to remember. Ticket “fees” and “convenience” charges are rampant.
The airline industry over the past year has gone the complete opposite direction, some forced by legislation, some by marketplace competition. They nickel and dime you for charges for everything. The Trump administration has rescinded a rule requiring Airlines to disclose baggage fees upfront. This rule previously made it easier to compare airfare prices across airlines.
Oh the irony, the former CEO of ticketmaster worrying that consumers will pay more than they should
ZDNet has a good summary of a few recent reports on automation, a subject I’ve covered here more than once.
The more interesting survey report is from a Harris Poll for ZipRecruiter, an online employment marketplace.
ZipRecruiter’s nationwide data shows 60% of job seekers believe fears around robots taking away jobs are overhyped while 2 in 5 employed job seekers (41%) believe their current job will be automated within their lifetime.
This is more than likely because workers asked, don’t see the big picture. They don’t get involved with decisions and discussions about how to cut cost and risk from their workflow.
I’m not saying that we’ll wake up one day and everything will be taken over by robots, that’s not the case at all. It’s worse than that, automation is insidious and for the most part, invisible.
4 in 5 job seekers agree that the current technology boom has left certain people (84%) and cities (78%) behind.
Half of job seekers (50%) say the introduction of the Internet has generally done more harm than good. Employed job seekers are more likely to agree with this sentiment than unemployed job seekers (53% employed vs. 40% unemployed).
2 in 5 job seekers (44%) believe there is no such thing as a bad technological advancement.
What this ignores, for the 50% that thinks the Internet is good, is that without it, and the automation and communication it has enabled, the workplace would be very different today. And that is one way the creep of insidious automation has been taking over.