FCC and Net Neutrality – Fraud in your name?

After this weeks hugely disappointing repeal of the net neutrality. The ACLU has their take on the repeal, here.

I’m more concerned though with the claim that up to 2-million comments supporting the repeal were submitted to the FCC using fraudulent identities. I actually don’t don’t think it would have made any difference given what we know about the commission members who voted in favor of repeal.

Still, I wanted to be sure my comment was actually the comment I submitted, and no one else had submitted a comment using my identity. You can check here. Simply add your name to the form and click search. You’ll have to go through the comments submitted by people with the same name to check your comment is there, or that a comment was submitted on your behalf. Make sure to check all the people with your name, lots of comments seem to have been submitted using older addresses.

If you find a comment submitted that claims to be from you, that you did not authorise someone else to submit, or did not submit your self, please do 2-things

  1. Complete the remainder of the form to lodge a complaint
  2. Write, preferably a paper letter, to you States Attorney General.

A number of US States Attorney Generals are suing the Federal government over this issue. However, many have not joined that effort, including mine, Colorado.

Here is my comment, as submitted.

US Broadband and cable Internet access is already one of the most expensive in the developed world. It is also fragmented and suffers from overcharging for access to services. This proposal will only allow this to get worse, and potentially hamper both the development of small business services, and the use and consumption of both those and existing services. This must NOT be allowed to proceed. I write as a former IBM Distinguished Engineer and Member of the IBM Academy of Technology, and more recently, a Senior Distinguished Engineer and Executive Director at Dell Inc.

And finally the Presidents Tweet. Because I assume #NetNeutrality is too complex for him to understand, he assumes it’s too complicated for everyone else. Note the #NetNeutality auto-correct/mistype in the Presidents tweet. Explain it? He can’t even type it.

Fear of Automation

ZDNet has a good summary of a few recent reports on automation, a subject I’ve covered here more than once.

The more interesting survey report is from a Harris Poll for ZipRecruiter, an online employment marketplace.

ZipRecruiter’s nationwide data shows 60% of job seekers believe fears around robots taking away jobs are overhyped while 2 in 5 employed job seekers (41%) believe their current job will be automated within their lifetime.

This is more than likely because workers asked, don’t see the big picture. They don’t get involved with decisions and discussions about how to cut cost and risk from their workflow.

I’m not saying that we’ll wake up one day and everything will be taken over by robots, that’s not the case at all. It’s worse than that, automation is insidious and for the most part, invisible.

The ZDNet article by  for Robotics also links to recent reports from MckInsey and Redwood Software. Greg points out that:

  • 4 in 5 job seekers agree that the current technology boom has left certain people (84%) and cities (78%) behind.
  • Half of job seekers (50%) say the introduction of the Internet has generally done more harm than good. Employed job seekers are more likely to agree with this sentiment than unemployed job seekers (53% employed vs. 40% unemployed).
  • 2 in 5 job seekers (44%) believe there is no such thing as a bad technological advancement.

What this ignores, for the 50% that thinks the Internet is good, is that without it, and the automation and communication it has enabled, the workplace would be very different today. And that is one way the creep of insidious automation has been taking over.

Bringing Jobs Back to the USA

As the GOP push through their tax bill, without any transparency, one of the big ticket items is corporate tax breaks.

My opinion is the government are really wasting their time, and our money giving tax breaks, especially to companies to repatriate their overseas earnings, in some kind of swap for jobs. No such thing will happen, sure there will be a few winners here and there, but nothing substantial and certainly nothing overtime.

If the government wanted to do this, they’d have been better creating an incentive program, which gave them tax deductions for each net new job they created, the longer their total employment numbers were up, net new, the lower the tax rate on repatriation would go.

I posted the following on twitter… but in a debate about it today, realized I’d left the link off for the NPR article. Here it is.

Google Pixel trade-in is a scam

and if it’s not, Google should be ashamed how poorly the program is being run.

the google offer – 5-days

I’d exchanged my Nexus 5x phone earlier this year as I’d dropped it and the screen was broken. The replacement 5X showed up in a few days, but I never really spent any time customizing it, and hadn’t even loaded up a few key training apps. When the Pixel 2 was announced I figured I’d upgrade and then set that up with everything. The Pixel 2 had a decent trade-in and I figured as a non-working, semi-retired person that would be good to take advantage of.

The Pixel 2 arrived, and in a separate mailing the trade-in offer. That had the same “promise” that I’d signed up for on the web site, evaluation within 5-days of receiving your phone.

and it’s on it’s way

I sent the phone after taking a full set of pictures, and factory resetting it as instructed. It arrived in Atlanta on October 30th.

I waited, and waited, and waited. On November 17th, I called Google on their (855) 836-3987 number and asked what was the delay? The agent I spoke to helpful confirmed that the phone had indeed been received, but that it hadn’t yet been 14-business days and so no payment was due. Also, although my phone had been received on October 30th, it hadn’t reached the dept. that was evaluating the phones until Nov. 2nd. (thats my problem?)

I waited, and waited, still nothing. On  Wednesday 29th I called Google again via their (855) 836-3987 number and had a terse but direct conversation. They owed me the full trade-in value and as a semi-retired person I could no longer afford to wait for the refund. The agent said she’d escalate and call me back. She did, she said they were backlogged and she’d escalate my case #4-3161000019796.

On Friday, I received this in the mail, they’ll evaluate in in another 10-15 days! It won’t affect the estimate I received??

This program is a shambles. I’m happy for Google that the trade-in has been such a success they are running 45-days(at least) behind on evaluations. It’s also not my fault that the 3rd party they’ve contracted with isn’t performing up to their contract.

As a solid google customer, this is my 3rd google phone, I’m a Google Fiber customer, and was considering switching to Google Fi this month. I can’t in good faith.

 

The machines are coming – 2049?

It is notoriously difficult to predict the future. I lived my life at IBM, following Alan Kays 1982 aphorism

The best way to predict the future is to invent it

In my career I got many things right, and many things wrong. While Amazon was still a small time bookseller, and Youtube for the most part didn’t exist, it was obvious both business models would thrive. While I couldn’t convince IBM to pursue either of these opportunities with ny success, we demonstrated the technology perfectly. My “Wired for Life
Presentation contains some of my wins, and many of my losses.

It was much easier to build on these, especially the societal impact in my 2003 “Trends and Directions” presentation.  Societal impact is much easier to predict as you can demographic data, current trends and it’s pretty easy to extrapolate. Technology adoption is much harder.

Many of these predictions are not useful, after all who needs  a robot to write high school essays? Many though will continue to fundementally change work and life as we know it.

What they are though is a signal in the way the World Economic Forum predicts the technology will develop, and to some degree it’s a self fulfilling prophecy. Watching this and reading many of the “machines are coming” articles that have been published over the past 5-years, it’s easy to become depressed about the rise of automation, AI, and robots. In a year when the sequel for Blade Runner will finally appear on our screens, there are some key things to remember.

  1. There is no magic, no silver bullet – If they can’t explain it, or worse don’t understand it, they have not invented it. Machine learning is great, but the machines can only learn with the machine learning constraints they have.
  2. Listen to the doubters – Doubt is very different to dismissal. People who dismiss possibility out-of-hand either don’t understand the opportunity and the potential, or are afraid of the change. It’s the doubters who have thought things through and understand the problems and the weaknesses.
  3. Don’t fear automation – If you do, you will be left behind. Learn, adapt, change; if possible work to invent the future By all means be a doubter, don’t be a dismisser.
  4. Find a problem, don’t start with a solution – AI, Robotics, Big Data, Machine Learning, Algorithms, Neural Networks are all speciality fields, grabbing onto them and asking how can we use them isn’t useful. The more specific you can be about a problem that needs solving, the easier it will be to identify the correct technology.
  5. Be Human – the more we automate, the more important human interaction becomes. The more empathy you have for someone who has a problem, the more likely you are to be able to understand how to solve it. Empathy, the arts, sports and human interaction are all fields where robotics and automation are least likely to take over.

More Human than Human – Dr Eldon Tyrell, The Tyrell Corporation

Why I’m Leaving Facebook

It’s not strictly true, I will have a facebook ID again in the coming months, but it will be an output only ID. By that I mean it will be an ID that I can post things to, but little more than that.

As I said in my “evil empire” post, I’ve become more and more concerned about not just what data they collect, but what you can learn from it. They sell our data, and it’s pretty easy to drill down on the data and learn all sorts of things, even though the data is supposed to be anonymous.

The problem with this is not just what facebook can tell, it’s that to a degree it is a very biased view of who we are. For the longest time, the standing joke was:

if it’s not on facebook, it didn’t happen

But you know that’s not true. When was the last time you posted about your intimate desires, or genuine mistakes, or arguments you had with important people in your life, or private details of your dealings with banks, managers and so on. These all go to make up who you are, what makes you tick.

What facebook has is a simple snapshot, someone who is vastly different online than offline. Yeah, facebook knows I’m liberal, likely not religious, I read the Guardian and the New York Times and probably trust them for news as I spend more time reading articles. Facebook knows I have a generally negative view of the new President and it thinks it know what products and brands I “like“. The data says my “psychological gender” is more male than feminine, but not by much; I’m pretty laid back but do get emotional.

Our data is sold in bulk, using specialised tools, you can target data geographically, based on numerous categories. It is supposed to be anonymised when sold, but it’s relatively simple to identify. This week in Ireland the American Civil Liberties Union [ACLU] was trying to defend our privacy rights, when facebook moves our data between Europe and the USA. Europe has much stronger data protection rights. Facebook of course argued against that.

If you are not convinced, watch this video from the creators of Data Selfie, a chrome extension, see how what you do [on facebook], leaves a data trail to the person you are [on facebook].

The lack of control over our data is seriously concerning. Even though I’ve already deleted the primary facebook app from my phone, as well as Messenger. You can’t even see the data, I fear that facebook has data I can’t control, can’t delete, and somewhere in a facebook data center, I have a twin, someone I don’t know.

Positive change – WordPress update

One of my favorite aphorisms that I developed while at IBM, and used in all my career and development presentations, as well as my after dinner speeches was:

Make sure change is something that happens for you, not to you.

It was particularly apposite at IBM, where change was constant. Hopefully by the time this post is publically available, change will have happened. I have migrated my wordpress.com hosted blog over to a siteground hosted wordpress blog.

It was much more complex than I expected, mostly around hsts/https issues and having the domain name registered by wordpress. It’s on the move and will be completed by Monday when this post should become available with any other new ones written after this.

For this blog, as opposed to any of the others (triathlon, technology, house construction), I went with the bog standard twenty sixteen theme. I used twenty eleven when I first started on wordpress.com and its an easy change). My hosted blog is still out there at markcathcart.wordpress.com and will eventually be deleted. I decided in the end to move it because I want to delete all my content and account from facebook as discussed in this entry.

To do that, I wanted again a structured way to share links, videos, music etc. I was surprised how many tools there were still out there that would allow me to “currate” content, they include diigo, instapaper, pocket and even del.icio.us is still around.

Continue reading “Positive change – WordPress update”